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An appraisal of the influence of ethical marketing communications on consumer behavior and perceived product quality: Evidence from a green tech startup in Lagos, Nigeria

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  • NGN 5000

Background of the study

Ethical marketing communications have become increasingly important for green tech startups that aim to promote sustainable innovations while building consumer trust. In Lagos, green tech startups utilize ethical messaging to communicate their commitment to environmental sustainability, transparency, and social responsibility (Okafor, 2023). By integrating ethical considerations into their marketing communications—through clear, honest, and consistent narratives—these startups can differentiate themselves in a competitive technological landscape. Ethical marketing communications not only inform consumers about product features but also foster positive perceptions of product quality by aligning with consumer values (Ibrahim, 2024). As consumers become more discerning about environmental and ethical issues, the ability to convey authentic ethical messages can significantly influence their behavior and overall product evaluations. This study appraises the influence of ethical marketing communications on consumer behavior and perceived product quality for a green tech startup in Lagos, identifying the narrative elements that most effectively drive consumer trust and positive evaluations.

 

Statement of the problem:

Green tech startups in Lagos often struggle to translate their ethical marketing communications into tangible improvements in consumer behavior and product quality perception. Inconsistencies or superficial ethical messages can lead to consumer skepticism and lower product evaluations (Okafor, 2023). The challenge lies in effectively conveying the startup’s commitment to sustainability in a manner that resonates with consumers, thereby boosting both trust and perceived quality. Without robust ethical messaging, green tech startups risk failing to capture the market’s interest and may experience diminished brand loyalty. This study aims to identify the key ethical marketing components that positively impact consumer behavior and product quality perception, addressing the gap between ethical communication and consumer response (Ibrahim, 2024).

 

Objectives of the Study

 

To assess the impact of ethical marketing communications on consumer behavior.

 

To evaluate the influence of ethical messaging on perceived product quality.

 

To recommend strategies for optimizing ethical communications in green tech marketing.

 

Research questions

 

How do ethical marketing communications affect consumer behavior?

 

What is the relationship between ethical messaging and product quality perception?

 

Which ethical communication elements are most effective for green tech startups?

 

Significance of the Study

This study is significant as it examines the influence of ethical marketing communications on consumer behavior and product quality perception for a green tech startup in Lagos. The findings will provide practical recommendations for refining ethical messaging strategies to build trust and enhance consumer evaluations. The research contributes to academic literature on ethical marketing and offers actionable insights for sustainable tech companies (Ibrahim, 2024).

 

Scope and Limitations of the Study

The study is limited to a green tech startup in Lagos and focuses solely on ethical marketing communications. It does not extend to other industries or marketing channels.

 

Definitions of Terms

 

Ethical Marketing Communications: Marketing messages that emphasize sustainability, transparency, and social responsibility.

 

Consumer Behavior: The decision‑making processes of consumers in response to marketing.

 

Perceived Product Quality: The consumer’s assessment of a product’s excellence based on ethical and performance criteria.





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